Directly employed teams
Uniformed, DBS-checked operatives led by experienced supervisors — not an unmanaged chain of sub-contractors. The people who quote the work are the people who deliver it.
London & the South East · Multi-trade property contractor
Responsive repairs and compliance works you can track in real time
We deliver day-to-day repairs, out-of-hours emergencies, statutory compliance and void refurbishments for housing providers, local authorities and managing agents — with a client portal that shows the status of every job as it happens.
- 24/7/365Emergency cover, every day of the year
- 14 tradesEvery discipline delivered in-house
- Live trackingClients follow every job in real time
Gas Safe registered
Electrical works to BS 7671
Fire safety & FRA remedials
Live client job tracking
Housing-sector proven
DBS-checked operatives
Gas Safe registered
Electrical works to BS 7671
Fire safety & FRA remedials
Live client job tracking
Housing-sector proven
DBS-checked operatives
Why clients choose us
Accountable delivery, evidenced end to end
24/7
14
5+
100%
Directly employed teams
Compliance you can evidence
Transparency by default
Our services
Fourteen disciplines, one accountable contractor
From a dripping tap to a full void refurbishment, we cover the whole schedule in-house — so there is no sub-contractor chain to manage and one point of accountability throughout.
Repairs & responseDay-to-day responsive repairs
Multi-trade responsive repairs delivered against agreed priority codes, with first-time-fix targets and photographic evidence on every order.
- Multi-trade
- Priority codes
- First-time fix
Repairs & responseOut-of-hours emergency repairs
Round-the-clock cover for leaks, loss of power, heating failure and make-safe works — attended, made safe and reported back the same shift.
- 24/7 cover
- Make-safe
- Rapid attendance
Building servicesPlumbing and heating services
Repairs, replacements and planned servicing across dwellings and communal systems — from isolated leaks to full heating upgrades.
- Leaks
- Boilers
- Communal systems
Fabric & complianceGas Safe registered works
Landlord gas safety checks, servicing, repairs and appliance installation carried out by Gas Safe registered engineers, with certificates issued digitally.
- Gas safety checks
- Servicing
- Certificated
Building servicesHVAC and refrigeration services
Installation, planned maintenance and reactive repair of air conditioning, ventilation and commercial refrigeration, including F-Gas regulated works.
- Air conditioning
- Ventilation
- F-Gas
Building servicesElectrical installations and repairs
Periodic inspections, remedial works, rewires, consumer units, emergency lighting and communal distribution, certified to BS 7671.
- EICR
- Remedials
- BS 7671
Fabric & complianceRoofing works
Pitched and flat roof repairs, felt and single-ply systems, gutters and rainwater goods, plus leak investigation and full roof renewal.
- Flat & pitched
- Leak tracing
- Renewals
Fabric & complianceCarpentry services
First and second fix joinery — doors and frames, kitchens, staircases, skirtings and bespoke repairs matched to the existing building fabric.
- 1st & 2nd fix
- Doors & frames
- Joinery
RefurbishmentFlooring installation and repairs
Safety flooring, vinyl, laminate, carpet and tiling for dwellings and communal areas — including screeding and subfloor preparation.
- Safety flooring
- Vinyl & tile
- Screeding
Fabric & complianceDamp and mould remediation
Survey, cause diagnosis, treatment and ventilation improvement — evidenced end to end so damp and mould cases close out within agreed timescales.
- Root cause
- Treatment
- Ventilation
Fabric & complianceFire safety works
Fire door inspection and remediation, compartmentation, fire stopping, alarm and emergency lighting works — closing out risk assessment actions with a full audit trail.
- Fire doors
- Fire stopping
- FRA actions
Repairs & responseGeneral property maintenance
Planned and cyclical maintenance across communal areas, grounds and building fabric — keeping estates safe, presentable and compliant.
- Planned
- Cyclical
- Communal areas
RefurbishmentVoid property refurbishment works
Full void turnaround to lettable standard — clearance, repairs, decoration, safety checks and handover, driven to agreed key-to-key targets.
- Key-to-key
- Lettable standard
- Clearance
RefurbishmentBathroom and kitchen refurbishments
Planned replacement programmes and individual installations — strip-out, first fix, supply, fit and making good, with minimal disruption to residents.
- Programmes
- Strip-out to finish
- Resident liaison
Works can be delivered on a schedule of rates, a fixed-price package or a term maintenance arrangement — whichever suits how your organisation procures.
Sectors we serve
Built around how your organisation works
Housing associations
Responsive repairs, voids and compliance programmes across mixed-tenure stock, delivered to your KPI framework.
Discuss your requirements
Local authorities
Schedule-of-rates works and planned programmes for council housing, civic buildings and public estates.
Discuss your requirements
Managing agents & landlords
Block management support, communal maintenance and end-to-end tenancy turnaround for private portfolios.
Discuss your requirements
Commercial & public buildings
Facilities maintenance for offices, schools, healthcare settings and retail — planned, reactive and out of hours.
Discuss your requirementsClient job tracking
Every job, tracked from report to sign-off
Chasing a contractor for an update should not be part of your job. Every client we work with gets a secure portal login, so your team can monitor progress on any repair, inspection or refurbishment as it happens.
mclimited.org/portal
Live status on every order
Each job moves through a fixed lifecycle — inspection, quote, approval, scheduling, works, completion. Your team sees exactly where it sits, without chasing.
Photographic evidence
Before, during and after photographs are uploaded by the operative on site and attached to the order — proof of condition and proof of completion.
Certificates and reports on file
Gas safety records, EICRs, inspection reports, quotes and invoices are stored against the property and downloadable whenever you need them.
Organised by block and property
Jobs are grouped under the block or scheme they belong to, so you can review an entire estate's activity in one place.
Access for your whole team
Invite housing officers, surveyors and managers with role-based permissions. Everyone works from the same record.
A complete audit trail
Every status change, upload and comment is timestamped and attributed — ready for reporting, disputes and compliance audits.
How we work
A clear route from order to sign-off
- 01
Instruction & triage
- 02
Attend, diagnose, make safe
- 03
Works delivered
- 04
Sign-off & certification
- 05
Ongoing visibility
Evidenced results
Before and after, on real instructions
Client feedback
Judged on the work we deliver
Consistently rated for responsiveness and workmanship
“Responded the same day to a leaking pipe. Professional, tidy, and fairly priced. Exactly what you want when something goes wrong at home.”
“Had our whole flat repainted before moving in. Clear quote, turned up on time every day, and the finish is excellent. Would hire again without hesitation.”
“Mould issue in the bathroom sorted properly — not just covered up. They explained everything and the room looks and smells fresh again.”
“Used them for ongoing property maintenance on our rental. Reliable communication and quality work. Now use them for our own home too.”
Get in touch
Talk to us about your properties
Ready when you are
One contractor for repairs, compliance and refurbishment
Every trade in-house, a 24/7 emergency line, and a portal that shows your team exactly where each job stands. Let's talk about your properties.